Error 324 in QuickBooks Online is a banking connection error that appears when QuickBooks cannot find the bank or credit card account linked to your company file. This usually happens after changes are made at your bank’s end or when login credentials are updated.
If you need immediate assistance restoring your bank feed, call 1-855-216-3464 for QuickBooks Online support.
What Is Error 324 in QuickBooks Online?
Error 324 typically means that:
QuickBooks Online cannot locate the account connected to your financial institution.
This error often appears during bank feed updates and prevents transactions from downloading automatically.
Common Causes of QuickBooks Online Error 324
Here are the most frequent reasons:
- Bank account was closed or renamed
- Login credentials were changed
- Bank updated its website or security settings
- Account number was modified
- Multiple bank accounts merged
- Temporary server issues from the bank
Understanding the cause helps apply the correct solution quickly.
Symptoms of Error 324
You may notice:
- Bank feed not updating
- Missing downloaded transactions
- Error message 324 during refresh
- Account showing as disconnected
- Repeated login prompts
Step-by-Step Fix for Error 324 in QuickBooks Online
Step 1: Check Your Bank Account Status
Log in directly to your bank’s website and confirm:
- The account is active
- The account number hasn’t changed
- Online banking access is enabled
- No alerts or restrictions are present
If the account was closed or modified, QuickBooks won’t recognize it.
Step 2: Update Bank Login Credentials
- Go to Banking in QuickBooks Online
- Select the affected account
- Click Edit (✏️) → Edit sign-in info
- Re-enter your updated credentials
If credentials changed recently, reconnecting often resolves the error.
Step 3: Disconnect and Reconnect the Bank Account
If updating credentials doesn’t work:
- Go to Banking
- Select the account
- Click Edit → Disconnect this account
- Confirm disconnection
- Reconnect the account using the correct login
⚠ Important: Before disconnecting, ensure all transactions are categorized.
Step 4: Add the Account Again (If Renamed or Changed)
If your bank changed the account number:
- Go to Banking → Link Account
- Search for your bank
- Sign in
- Select the correct account
- Link it to the existing QuickBooks account
This restores the connection properly.
Step 5: Check for Bank Server Issues
Sometimes the problem is temporary. If your bank is undergoing maintenance:
- Wait 24 hours
- Try refreshing again
- Clear browser cache
- Try a private/incognito window
Step 6: Contact Support
If none of the above solutions work, professional troubleshooting may be required. Call 1-855-216-3464 for QuickBooks Online banking error assistance.
How to Prevent Error 324 in QuickBooks Online
To avoid this issue in the future:
- Avoid changing bank login credentials frequently
- Update QuickBooks immediately after bank changes
- Keep online banking access active
- Reconnect accounts after major bank updates
- Regularly review bank feed connection status
- Avoid deleting or renaming linked accounts in QuickBooks
In some cases, users dealing with the issue where QuickBooks online Error 324 may also experience related issues in QuickBooks Accountant’s Copy File Error, especially when file permissions or network configurations are incorrect.
When Should You Seek Immediate Help?
You should contact support if:
- Transactions haven’t downloaded for several days
- Payroll or bill payments rely on bank feeds
- Multiple accounts show Error 324
- Reconnecting doesn’t solve the issue
- You’re unsure how to relink accounts properly
Timely action prevents reconciliation problems later.
Frequently Asked Questions (FAQ)
What does Error 324 mean in QuickBooks Online?
It means QuickBooks cannot find the bank account connected to your company file.
Can I fix Error 324 myself?
Yes. Updating login credentials or reconnecting the bank account often resolves the issue.
Will disconnecting the account delete my transactions?
No, previously recorded transactions remain safe. Only the bank feed connection resets.
How long does it take to fix Error 324?
Most cases are resolved within minutes after reconnecting the bank account.
Conclusion
Error 324 in QuickBooks Online is usually caused by changes made to your bank account, login credentials, or banking connection. In most cases, updating credentials or reconnecting the account resolves the issue quickly.
If the error continues or banking transactions are not syncing properly, contact 1-855-216-3464 for expert QuickBooks support and fast resolution.