If you are a QuickBooks user, running into company file errors or seeing the dreaded “Database Server Manager not running” message can bring your accounting operations to a halt. These issues are common, especially when multiple users access the same company file on a network. In this guide, we’ll dive into why these errors occur, how to fix them effectively, and how to prevent them in the future.
For immediate assistance with QuickBooks company file errors, you can contact the QuickBooks support team at +1-855-216-3464.
What Are QuickBooks Company File Errors?
QuickBooks company file errors happen when your .QBW file becomes inaccessible or corrupted. Upgrade QuickBooks Desktop Common scenarios include:
- Multiple users accessing the file simultaneously.
- Network interruptions or incorrect folder permissions.
- Antivirus or firewall blocking QuickBooks services.
- Outdated QuickBooks versions.
These errors are often displayed as 6000 series errors, H series errors, or messages like “QuickBooks cannot open the company file.”
One major reason these errors occur is the QuickBooks Database Server Manager not running on the host machine. This tool is crucial for managing multi-user access and ensuring smooth operation of your company files.
Why Database Server Manager Fails to Run
The QuickBooks Database Server Manager (QDSM) is responsible for hosting and managing your company files over a network. If it stops running, users might see errors like:
- “Database Server Manager not running.”
- “QuickBooks cannot access the company file.”
- Multi-user mode issues.
The common causes include:
- Service not started – QDSM service may be turned off in Windows services.
- Incorrect firewall settings – Blocking ports that QuickBooks uses.
- Corrupted installation – Missing or damaged program files.
- Network issues – Connectivity interruptions between workstations and the server.
Step-by-Step Fix Guide for QuickBooks Company File Errors
Here’s a detailed solution guide for resolving company file errors and database server manager issues in 2026:
1. Verify Your QuickBooks Version
Make sure your QuickBooks Desktop is updated to the latest release. Updates often fix bugs related to multi-user mode and database management.
- Open QuickBooks Desktop.
- Go to Help > Update QuickBooks Desktop.
- Click Update Now and follow the instructions.
2. Restart Database Server Manager
- On the server computer, open Control Panel > Programs > QuickBooks > QuickBooks Database Server Manager.
- Click Scan Folders and add the folder containing your company files.
- Restart the service by pressing Windows + R, typing
services.msc, and locating QuickBooksDBXX (XX represents your QuickBooks version, e.g., 30 for 2026). - Set the Startup type to Automatic and click Start.
3. Check Firewall & Security Settings
Your firewall or antivirus might block QDSM. To resolve:
- Open your firewall settings.
- Allow the following QuickBooks ports:
- QuickBooks 2026: 8019, 56728–56731
- Add exceptions for QuickBooks Desktop and QBDBMgrN.exe.
4. Use QuickBooks File Doctor
Intuit provides QuickBooks File Doctor to repair company file errors automatically.
- Download QuickBooks File Doctor from the official site or contact support at +1-855-216-3464.
- Run the tool and select your company file.
- Choose Network Issues or File Damage depending on your situation.
- Follow on-screen instructions to repair.
5. Verify Folder Permissions
Ensure that all users have full access to the folder containing the company file:
- Right-click the folder > Properties > Security tab.
- Select each user > Edit > Full Control.
- Apply changes and test QuickBooks.
6. Switch to Single-User Mode Temporarily
If multi-user mode causes errors, try opening the file in single-user mode:
- Open QuickBooks Desktop.
- Go to File > Switch to Single-user Mode.
- Test if the file opens without errors.
7. Repair QuickBooks Installation
If the Database Server Manager or QuickBooks itself is corrupted:
- Go to Control Panel > Programs > Programs and Features.
- Select QuickBooks Desktop 2026 > Click Repair.
- Follow prompts to complete the repair.
Preventing QuickBooks Company File Errors
After resolving these issues, take steps to prevent future occurrences:
- Regularly update QuickBooks Desktop and Database Server Manager.
- Schedule frequent backups of your company file.
- Avoid abrupt network disconnections when multiple users access the file.
- Keep your antivirus and firewall properly configured.
- Contact QuickBooks Customer Service at +1-855-216-3464 for routine network configuration checks.
When to Call QuickBooks Support
Some company file errors may require advanced troubleshooting. Contact QuickBooks technical support if you experience:
- Persistent 6000 series errors.
- Database Server Manager still not running after fixes.
- File corruption or crash during multi-user mode.
You can reach certified QuickBooks experts at +1-855-216-3464 to resolve these errors quickly.
Conclusion
Facing QuickBooks company file errors or the Database Server Manager not running can disrupt your accounting workflow. Following the step-by-step guide above ensures you identify the cause, fix the problem, and prevent future issues. Always keep QuickBooks updated, configure your firewall correctly, and maintain proper network permissions for seamless operations.
For immediate expert help and safe resolution of QuickBooks file errors, call +1-855-216-3464 and get your QuickBooks Support up and running without stress.