QuickBooks is one of the most trusted accounting software solutions for businesses of all sizes. However, like any software, it is not immune to errors. One of the issues users frequently encounter is QB Error Code 20 – Printer Not Activated. This error can disrupt your workflow, especially if printing invoices, checks, or reports is crucial for your business operations. In this comprehensive guide, we will explain the causes of this error and provide step-by-step solutions to fix it efficiently. If you need personalized help, you can reach QuickBooks support at +1-855-216-3464.
What is QuickBooks Error Code 20?
QuickBooks Error Code 20 typically appears when you attempt to print from QuickBooks but the software cannot detect an active printer. This error is common after installing a new printer, updating QuickBooks, or making changes to printer settings. Users may see an error message like:
“QB Error Code 20 – Printer Not Activated. QuickBooks is unable to access the printer currently set as default.”
Ignoring this error can lead to delays in billing, payroll, and other financial operations, making it essential to resolve it as soon as possible. For quick support, you can call +1-855-216-3464 to speak with QuickBooks certified technicians.
Common Causes of QB Error Code 20
Understanding the root causes helps in applying the right solution. Here are the most common reasons for this error:
- Inactive or Unrecognized Printer: QuickBooks cannot detect the printer if it is not properly installed or set as the default printer.
- Outdated QuickBooks Version: Older versions of QuickBooks may have compatibility issues with newer printer drivers.
- Corrupted Printer Drivers: Faulty or corrupted drivers can prevent QuickBooks from communicating with your printer.
- Incorrect Printer Settings: Settings like default printer, port configuration, or network printer issues can trigger this error.
- User Permissions: Limited user access or administrative restrictions may prevent QuickBooks from accessing the printer.
Step-by-Step Solutions to Fix QB Error Code 20
Here’s how you can resolve QuickBooks Error Code 20 – Printer Not Activated:
1. Verify Your Printer Installation
- Ensure your printer is properly connected to your computer.
- Check that the printer is powered on and has paper loaded.
- Print a test page from Windows to confirm the printer is working correctly.
2. Set the Printer as Default
- Open Control Panel > Devices and Printers.
- Right-click on your printer and select Set as default printer.
- Restart QuickBooks and attempt to print again.
3. Update Printer Drivers
- Visit the printer manufacturer’s official website.
- Download and install the latest driver compatible with your operating system.
- Restart your computer and QuickBooks to check if the issue is resolved.
4. Update QuickBooks to the Latest Release
- Open QuickBooks and go to Help > Update QuickBooks Desktop.
- Click Update Now and install any available updates.
- Restart QuickBooks after the update and try printing.
5. Run QuickBooks as Administrator
- Right-click on the QuickBooks Desktop icon.
- Select Run as administrator.
- This grants QuickBooks sufficient permissions to access your printer.
6. Use QuickBooks Print & PDF Repair Tool
Intuit provides a Print & PDF Repair Tool to fix printing issues automatically:
- Download the tool from the official QuickBooks support page.
- Run the tool and follow the on-screen instructions.
- Restart QuickBooks and check if printing works.
7. Check User Permissions
- Ensure you have full access to QuickBooks and the printer.
- If you are using a network printer, confirm network permissions allow QuickBooks to print.
Preventive Measures to Avoid QB Error Code 20
- Always keep QuickBooks updated to the latest version.
- Regularly update printer drivers and maintain your printer hardware.
- Avoid abrupt shutdowns of QuickBooks or your computer while printing.
- Use the QuickBooks Print & PDF Repair Tool periodically for maintenance.
- For any persistent issues, you can contact QuickBooks support directly at +1-855-216-3464 for professional guidance.
When to Contact QuickBooks Support
If none of the above solutions fix QB Error Code 20, it may indicate a deeper issue with your QuickBooks installation or printer setup. In such cases, contacting QuickBooks support is recommended. Their certified technicians are ready to assist at +1-855-216-3464, ensuring your printer is activated and QuickBooks functions smoothly.
Conclusion
QuickBooks Error Code 20 – Printer Not Activated is a common yet fixable problem. By following the above steps—verifying printer installation, updating drivers, running QuickBooks as administrator, or using the repair tool—you can quickly restore printing functionality and prevent workflow disruptions. Remember, regular updates and maintenance are key to avoiding such errors in the future. For immediate assistance, QuickBooks Error Code 6073 is just a call away at +1-855-216-3464.